Your client has to feel happy when HE USE your products or services NOT WHEN HE BUYS THEM!
WHAT YOU OFFER: new experiences, the satisfaction ‘ S ESSENCE; always give an extra value.
You have to give a great experience to their customers, people MOTIVATION is buying for emotional reasons, …. It is necessary to anticipate what customers need, before they realize IT, you have to improve permanently, you ALWAYS need an excellent feedback.
Always focus on your customer behavior and needs.
Your internal and external customers are an excellent source of information to improve the quality of products or services provided.
Your company requires, proactive Organizational Culture , internal clients. YOU should know and be aligned with the strategies and objectives of the company; YOUR EMPLOYEES should feel proud to work for the Company